What the work is
Plan, direct, or coordinate activities of a spa facility. Coordinate programs, schedule and direct staff, and oversee financial activities.
On a typical day
- Inform staff of job responsibilities, performance expectations, client service standards, or corporate policies and guidelines.
- Plan or direct spa services and programs.
- Train staff in the use or sale of products, programs, or activities.
- Assess employee performance and suggest ways to improve work.
- Check spa equipment to ensure proper functioning.
- Coordinate facility schedules to maximize usage and efficiency.