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Alamo Colleges DistrictCareer Explorer

Eligibility Interviewers, Government Programs

Part of Government & Public Administration, in the Public Management and Administration pathway.

Job zone 3: medium preparationO*NET 43-4061.00

What the work is

Determine eligibility of persons applying to receive assistance from government programs and agency resources, such as welfare, unemployment benefits, social security, and public housing.

On a typical day

  • Answer applicants' questions about benefits and claim procedures.
  • Interview benefits recipients at specified intervals to certify their eligibility for continuing benefits.
  • Interpret and explain information such as eligibility requirements, application details, payment methods, and applicants' legal rights.
  • Initiate procedures to grant, modify, deny, or terminate assistance, or refer applicants to other agencies for assistance.
  • Compile, record, and evaluate personal and financial data to verify completeness and accuracy, and to determine eligibility status.
  • Interview and investigate applicants for public assistance to gather information pertinent to their applications.

What it pays

$45,620
Median pay per year, San Antonio-New Braunfels, TX metro
New workers start near $39,890
Experienced workers reach $52,380
  1. $40k10th
  2. $43k25th
  3. $46kMedian
  4. $48k75th
  5. $52k90th
Wage percentiles: 10th $39,890, 25th $42,620, Median $45,620, 75th $48,240, 90th $52,380

About 930 people do this job in the San Antonio area.

Job outlook

Alamo region (Bexar and 12 surrounding counties), Texas Workforce Commission projection 2024 to 2034. U.S. figures from the BLS for comparison.

+15.4%

employment change in the Alamo region, 1,247 to 1,439 jobs · U.S. +1%

130

openings a year in the Alamo region, from growth and people leaving · U.S. 14,000

1,247

employed in the Alamo region in 2024 · U.S. 166,800

Typical entry education: High school diploma or equivalent · Training: Moderate-term on-the-job training

Skills this career uses

The skills O*NET rates most important for the job, with how much of each the work needs on a 1 to 7 scale.

  1. Speaking4.3
  2. Active Listening4.1
  3. Reading Comprehension4.0
  4. Writing3.9
  5. Social Perceptiveness3.9
  6. Service Orientation3.6
  7. Critical Thinking3.6
  8. Judgment and Decision Making3.3

Education people in this job have

Share of workers by highest education, from O*NET surveys. It shows what others did, not what you must do.

  1. High school or less26%
  2. Some college19%
  3. Associate degree24%
  4. Bachelor's degree24%
  5. Master's degree7%

Job zone 3, medium preparation: Training, an associate degree, or a few years of related experience.

Alamo programs that lead here

No Alamo program is mapped to this career yet. Many careers start from a transfer pre-major or a related program.

Browse all programs

Does this fit you?

Six questions rank every career here by how closely its interest profile follows yours.

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