What the work is
Directly supervise and coordinate the activities of mechanics, installers, and repairers. May also advise customers on recommended services. Excludes team or work leaders.
On a typical day
- Determine schedules, sequences, and assignments for work activities, based on work priority, quantity of equipment, and skill of personnel.
- Monitor employees' work levels and review work performance.
- Examine objects, systems, or facilities and analyze information to determine needed installations, services, or repairs.
- Counsel employees about work-related issues and assist employees to correct job-skill deficiencies.
- Requisition materials and supplies, such as tools, equipment, or replacement parts.
- Compute estimates and actual costs of factors such as materials, labor, or outside contractors.