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Alamo Colleges DistrictCareer Explorer

Computer Network Support Specialists

Part of Information Technology, in the Network Systems pathway.

Bright outlookJob zone 4: considerable preparationO*NET 15-1231.00

What the work is

Analyze, test, troubleshoot, and evaluate existing network systems, such as local area networks (LAN), wide area networks (WAN), cloud networks, servers, and other data communications networks. Perform network maintenance to ensure networks operate correctly with minimal interruption.

On a typical day

  • Analyze network data to determine network usage, disk space availability, or server function.
  • Configure and define parameters for installation or testing of local area network (LAN), wide area network (WAN), hubs, routers, switches, controllers, multiplexers, or related networking equipment.
  • Configure security settings or access permissions for groups or individuals.
  • Configure wide area network (WAN) or local area network (LAN) routers or related equipment.
  • Document network support activities.
  • Evaluate local area network (LAN) or wide area network (WAN) performance data to ensure sufficient availability or speed, to identify network problems, or for disaster recovery purposes.

What it pays

$67,490
Median pay per year, San Antonio-New Braunfels, TX metro
New workers start near $46,520
Experienced workers reach $121,510
  1. $47k10th
  2. $57k25th
  3. $67kMedian
  4. $92k75th
  5. $122k90th
Wage percentiles: 10th $46,520, 25th $56,700, Median $67,490, 75th $92,240, 90th $121,510

About 600 people do this job in the San Antonio area.

Job outlook

Alamo region (Bexar and 12 surrounding counties), Texas Workforce Commission projection 2024 to 2034. U.S. figures from the BLS for comparison.

+17.9%

employment change in the Alamo region, 838 to 988 jobs · U.S. +2%

71

openings a year in the Alamo region, from growth and people leaving · U.S. 9,600

838

employed in the Alamo region in 2024 · U.S. 152,700

Typical entry education: Associate's degree · Training: Moderate-term on-the-job training

Skills this career uses

The skills O*NET rates most important for the job, with how much of each the work needs on a 1 to 7 scale.

  1. Critical Thinking3.8
  2. Active Listening3.6
  3. Reading Comprehension3.9
  4. Judgment and Decision Making3.4
  5. Monitoring3.6
  6. Speaking3.5
  7. Active Learning3.4
  8. Complex Problem Solving3.3

Education people in this job have

Share of workers by highest education, from O*NET surveys. It shows what others did, not what you must do.

  1. High school or less4%
  2. Certificate10%
  3. Some college14%
  4. Associate degree22%
  5. Bachelor's degree49%
  6. Master's degree2%

Job zone 4, considerable preparation: Usually a bachelor's degree, sometimes a strong associate plus experience.

Alamo programs that lead here

  • Northeast Lakeview
  • Northwest Vista
  • San Antonio
  • Alamo Institutes
  1. Cisco Certified Network Associate (CCNA) Level 1 Certificate

    Certificate · Online option · Science & Technology

  2. Cloud Computing, A.A.S.

    Degree · Science & Technology

  3. Cloud Support Specialist Level I Certificate

    Certificate · Advanced Manufacturing & Logistics

  4. CompTIA Linux+ Certification Preparation (OSA)

    Certificate · Online option · Science & Technology

  5. Computer Science

    Transfer pre-major · Science & Technology

  6. Network Administration Technology, A.A.S.

    Degree · Online option · Science & Technology

  7. Network Support Technician Level 1 Certificate

    Certificate · Online option · Science & Technology

  8. Cloud Computing - Bachelor of Applied Technology

    Degree · Online option · Science & Technology

  9. Computer Science

    Degree · Certificate · Online option · Science & Technology

  10. Cybersecurity and Information Assurance

    Degree · Certificate · Online option · Science & Technology

  11. Network Administrator

    Degree · Certificate · Online option · Science & Technology

  12. Network and Cloud Architecture

    Degree · Certificate · Online option · Science & Technology

Showing 12 of 22 programs.

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